The Moving Industry Sucks.
Update: Strike 4: We talked to the driver yesterday afternoon, April 15th. He promised to be here between 0900 and 1000 this morning, so I stayed home from work to help. When he hadn't arrived by 1030, we called him and he claimed to be stuck at a weigh station and was calling Arizona to find out what to do. Of course, it's only 0730 in Arizona, so he probably won't be able to get hold of anybody.
Original post:
How much does it suck? Let me count the ways.
Strike 1: The movers tell Laurel they will pick up her stuff on Monday, March 31st. Laurel's parents in Oklahoma City and I in Norfolk schedule our time to help Laurel pack for their arrival. SURPRISE! They arrive two days early before we can get packed, then have the gall to charge an extra $1200 for packing themselves what we would have packed had they not arrived early.
Strike 2: The movers run out of room in the truck and simply drive away. It's up to us to find a hitch and trailer to transport what they will not. Thank goodness Laurel has Jeep Grand Cherokee and not a Prius, or we would have been even worse off.
Strike 3: It is now the evening of April 14th, over two weeks later. The movers have not arrived, nor can they tell us when they might do so. In fact, the even admit they can't get in touch with the driver! In the age of cell phones, GPS, and internet, they can't find their truck or driver, or tell us when they might arrive?
It is beyond me that anybody, anybody can conduct business in such a manner. And the hell of it is, they have our stuff! What are we going to do, not pay them? What a freaking racket.
Original post:
How much does it suck? Let me count the ways.
Strike 1: The movers tell Laurel they will pick up her stuff on Monday, March 31st. Laurel's parents in Oklahoma City and I in Norfolk schedule our time to help Laurel pack for their arrival. SURPRISE! They arrive two days early before we can get packed, then have the gall to charge an extra $1200 for packing themselves what we would have packed had they not arrived early.
Strike 2: The movers run out of room in the truck and simply drive away. It's up to us to find a hitch and trailer to transport what they will not. Thank goodness Laurel has Jeep Grand Cherokee and not a Prius, or we would have been even worse off.
Strike 3: It is now the evening of April 14th, over two weeks later. The movers have not arrived, nor can they tell us when they might do so. In fact, the even admit they can't get in touch with the driver! In the age of cell phones, GPS, and internet, they can't find their truck or driver, or tell us when they might arrive?
It is beyond me that anybody, anybody can conduct business in such a manner. And the hell of it is, they have our stuff! What are we going to do, not pay them? What a freaking racket.
posted by Kurt at
10:36 PM
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